Donation Return and Refund Policy of AJSA India
Last Updated: 1st April 2023
- Introduction
At AJSA India, we are dedicated to create a more equitable and sustainable future for marginalized communities in India]. We rely on the generosity of our donors to support our work. While donations are typically non-refundable, we understand that there may be instances where a donor may need to request a return or refund. This Donation Return and Refund Policy outlines the procedures and guidelines for donation returns and refunds, ensuring a transparent and fair process.
- Donations
2.1 Eligibility for Refunds
Donations made to AJSA India are generally non-refundable. We treat all donations as final and do not offer refunds unless there has been an error or an issue in processing the donation.
2.2 Refund Process
If an error occurs while making a donation or if you believe there has been a mistake, please contact our donor support team at ajsa@ajsaindia.org or +91-674-358-5721 as soon as possible to address the issue. We will investigate and address your concern promptly.
2.3 Refund Exceptions
In exceptional cases, we may issue a refund, including but not limited to:
– Duplicate transactions.
– Unauthorized transactions.
– Errors in donation processing on our part.
- Contact Us
If you have any questions or need assistance regarding our donation return and refund policy, please contact our donor support team at ajsa@ajsaindia.org or +91-674-358-5721
- Changes to this Policy
AJSA India reserves the right to update or modify this Donation Return and Refund Policy at any time. Any changes will be posted on our website with the revised effective date.
- Legal Disclaimer
This policy is for informational purposes only and does not constitute a contract or legal agreement. AJSA India reserves the right to make exceptions or decisions regarding donation returns and refunds on a case-by-case basis.